REFUND POLICIES FOR CLASSES AND WORKSHOPS
Please note that for all classes and workshops 10% of tuition is a non-refundable deposit in cases of withdrawal.
Withdrawals before the start of a class
To withdraw from a class or workshop, students must contact the SHAC by phone at least 2 days (48 hours) before the first class meeting. Students who request a withdrawal at least 2 days before the first class will receive a 90% tuition refund. Students who withdraw less than 2 days before the first day of class are not eligible for a refund.
Policy regarding course cancellations
As a small nonprofit organization, the SHAC is unable to underwrite its courses and reserves the right to cancel a class, workshop or camp that does not meet minimum enrollment requirements. We also reserve the right to cancel or postpone any program or activity due to low enrollment or unforeseen circumstances. If the SHAC has to cancel or significantly alter a class, a full refund will be issued or the student may be placed in an alternate class with available spaces by contacting an education staff member.
Please note we are unable to provide make-up opportunities, prorate or provide refunds for missed classes due to personal scheduling conflicts or illness. Exceptions may be made by the class instructor and in these cases, students are asked to speak to them.
REFUND POLICIES FOR CAMPS
10% of camp tuition is considered a non-refundable deposit. Parents must call the SHAC at 248-797-3060 within a minimum of 7 days before the start of the camp week to request a withdrawal or transfer from that camp week.
COVID-19 Related: Cancellations, Missed Days, or Camp Closures
In the event that camp closes due to Covid-19 changes in State Epidemic Orders or any outbreak, 100% of camp tuition will be refunded, or prorated and refunded.
If a camper is unable to attend due to a Covid-19 diagnosis, a quarantine, or is sent home because they exhibited Covid-19 symptoms, families will receive a prorated refund, minus the 10% non-refundable deposit.
We ask that families notify the SHAC at 248-797-3060 as soon as possible if they know their child will not be able to attend camp. As a small non-profit, your earliest attention helps give us time to fill the space.
Up to 7 days before the start of the camp week
A full refund will be issued minus the 10% non-refundable deposit.
Within 7 days before the start of the camp week: No refunds will be issued, except in instances that fall under the Covid-19 Cancellation Policy.
Camp tuition is a flat fee. We do not prorate for days missed, except in instances that fall under the Covid-19 Related: Missed Days Policy.